Eight dental clinics stopped missing calls, and filled 1,900 more chairs in a quarter

The problem

Smileline's front desks missed about a third of incoming calls during peak hours, and WhatsApp messages sat unanswered overnight. Every missed call was a patient who booked somewhere else.

How they built it

1. 01

   Live on their existing number

   Bhupeessh took over Smileline's WhatsApp Business number and overflow calls, so patients didn't have to learn anything new.

2. 02

   Trained on their clinics

   It learned each clinic's dentists, chairs, procedures, prices and insurance rules from one spreadsheet and the clinic manager's notes.

3. 03

   Staff stay in control

   Anything clinical, like pain after a root canal, is flagged to the on-duty dentist within a minute, with the full conversation attached.

Outcome

Smileline hasn't missed a call since launch, booked 1,900 more appointments in its first quarter, and moved two receptionists to patient care.